Shipping policy
SHIPPING POLICY
Delivery Methods
eSIM Products
All eSIM products are digital items delivered instantly via email. After completing your purchase, you will receive an email at your registered address containing:
• Your eSIM QR code and activation instructions
• Step-by-step setup guide
• Customer support contact information
Please check your inbox (and spam folder) within a few minutes of purchase.
Portable WiFi Devices
Physical portable WiFi devices are shipped via standard courier service:
• Processing time: Within 3 business days after order confirmation
• Tracking information: Sent to your email once dispatched
• Delivery time: Varies by destination
Shipping Costs
United States
• Free standard shipping on all orders
International Destinations
• Shipping costs calculated automatically at checkout based on your delivery address
• Rates vary by location, weight, and shipping method selected
Questions?
If you have any questions about shipping or delivery, please contact our customer support team.