Contact Us

Get in Touch

We're here to help! Whether you have questions about our eSIM services, need assistance with your Pocket WiFi device, or want to learn more about our products, our team is ready to assist you.

Customer Support

Email: info@allsim.shop

Support Hours: 24/7 Customer Service

Frequently Asked Questions

Before reaching out, you might find answers to common questions in our FAQ section:

  • How to activate your eSIM
  • Device compatibility
  • Coverage areas
  • Data plans and pricing
  • Troubleshooting tips

What We Can Help With

  • Pre-Sales Inquiries: Questions about our products, coverage, and pricing
  • Technical Support: Activation issues, connectivity problems, device setup
  • Account Management: Order status, refunds, and account updates
  • General Questions: Any other questions about our services

Response Time

We typically respond to all inquiries within 24 hours. For urgent matters, please mention "URGENT" in your email subject line.

Thank you for choosing Allsim. We look forward to keeping you connected!